Privacy Policy – Hire A Caterer 

Last updated: [20/08/2025] 

At Hire A Caterer, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. 

1. Who We Are

Hire A Caterer is an online platform where customers can find and hire a suitable catering company for their event from across the UK. 

• Company Name: Hire A Caterer (Trading as Hire A Caterer Ltd) 

• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ 

• Email: [email protected] 

We are the Data Controller of the information you provide to us. 

2. Information We Collect

We may collect the following personal data: 

• When you use our website: IP address, browser type, cookies, and usage data. 

• When you make an enquiry: name, email address, phone number, event details. 

• When caterers list on our platform: business name, contact information, payment details (if applicable). 

• Communications: copies of enquiries, messages, or reviews left on our website. 

3. How We Use Your Information

We use your personal data to: 

• Connect you with caterers who match your enquiry. 

• Allow caterers to promote their services. 

• Improve and personalise your website experience. 

• Communicate with you about your account, enquiries, or listings. 

• Comply with legal and regulatory obligations. 

We will never sell your personal data to third parties. 

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases: 

• Consent – where you have agreed to receive marketing or communications. 

• Contract – to provide services you have requested. 

• Legitimate Interest – to improve our services and operate our business effectively. 

• Legal Obligation – to comply with applicable laws. 

5. Sharing Your Data

We may share your information with: 

• Catering companies you choose to contact via our website. 

• Service providers (e.g. hosting, payment processors, IT support) who help us run our platform. 

• Regulators or legal authorities where required by law. 

All partners are required to handle your data securely and in accordance with UK GDPR. 

6. Data Retention

We only keep your personal data for as long as necessary: 

• Enquiries and customer accounts – kept for 24 months unless you request deletion. 

• Caterer business listings – retained while your profile is active. 

• Financial or legal records – retained for up to 7 years to comply with UK law. 

7. Your Rights

Under UK GDPR, you have the right to: 

• Access the personal data we hold about you. 

• Request correction or deletion of your data. 

• Restrict or object to processing. 

• Withdraw consent (where applicable). 

• Data portability (receive a copy of your data in a usable format). 

To exercise your rights, please email us at [email protected] 

8. Cookies

Our website uses cookies and similar technologies to improve functionality and measure performance. You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy. 

9. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and where appropriate, notified by email. 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: 

Hire A Caterer 
Email: [email protected] 
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ 

If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk